We love the idea of the puzzle. However, the pieces do not go together very solidly. They are frustratingly loose and the colors are not very crisp. It seems almost as if the sublimation process caused the colors to bleed into the cuts of the puzzle. I guess we expected more for the price we paid.
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DOMAGRON LLC (www.domagron.com)
Store manager
Thanks for your feedback. The manner in which the puzzles are produced prevents loose fitting and spillover printed pieces. If the pieces are loose, most likely some pieces are in the incorrect spot. That couples with your mention of spillover in the pieces reinforces that theory. You purchased the 2,000 piece puzzle with lots of the same color black pieces. It is highly probable that one or more are in the wrong spot- particularly given there are only a few different shaped pieces. You may want to verify puzzle piece placement against the ‘chest sheet’ picture of the cut pieces located in the product page.
As described
Quick delivery and nice packaging
We love the idea of the puzzle. However, the pieces do not go together very solidly. They are frustratingly loose and the colors are not very crisp. It seems almost as if the sublimation process caused the colors to bleed into the cuts of the puzzle. I guess we expected more for the price we paid.
Thanks for your feedback. The manner in which the puzzles are produced prevents loose fitting and spillover printed pieces. If the pieces are loose, most likely some pieces are in the incorrect spot. That couples with your mention of spillover in the pieces reinforces that theory. You purchased the 2,000 piece puzzle with lots of the same color black pieces. It is highly probable that one or more are in the wrong spot- particularly given there are only a few different shaped pieces. You may want to verify puzzle piece placement against the ‘chest sheet’ picture of the cut pieces located in the product page.
The website is great and the customer service and delivery was as expected.
Nice colors